Draft, 15 Sep 2026. A lawyer is reviewing this. If anything here is unclear, write to support@siya.care.
How siya looks after your family's information
siya holds some of the most private things a family has: a child's reports, medicines, recordings and videos. This page says what we keep, why, who else handles it, and how you take it out or delete it.
Who we are
siya is run by Manuj and Surbhi, the two parents who started it. Until our company is registered, we are the people responsible for your data.
For any question or complaint about your data, write to support@siya.care. This is also our grievance contact under India's Digital Personal Data Protection Act, 2023. We aim to reply within 7 days.
What we keep
- If you join the waitlist: your email, your phone number, your city, and what you tell us about your child. Only Manuj and Surbhi read it.
- About you, once your family is in: your name, email, WhatsApp number, your relation to the child, and the date you agreed to siya keeping the record.
- What your family adds: your child's name as you want it shown and birth month, the record (prescriptions, reports, documents and photos you send), medicines, to-dos, the care team and their numbers, the profile and emergency card, recordings of visits, therapy videos, check-in answers, the shopping list, your messages with siya on WhatsApp or in the app, and anything you send through Tell us.
We don't read your contacts, location or anything else on your phone.
Why we keep it
- To keep your child's record and show it to your family.
- To draft entries from what you send, answer your questions and write briefs for doctors when you ask.
- To remind you about medicines, visits and the home programme, once reminders are on.
- To let you into a Playground group when you ask to join one.
- To reply when you write to us.
We don't show ads, and we never sell your information.
Who else handles it
- Anthropic (Claude) reads the documents, photos and messages you send so siya can draft entries, answer you and write briefs. Under Anthropic's commercial terms it doesn't use them to train its models.
- Meta (WhatsApp) carries messages between you and siya.
- Google, if you bring in files from Google Drive. siya sees only the files you pick. The clinic listings in Find a therapist come from Google Maps.
- Dropbox, if you bring in files from Dropbox.
- GoDaddy runs our email: the sign-in codes and support@.
- Cloudflare carries the traffic between your phone and siya.
Before we add another service that sees your data, such as one that turns voice notes into text, we'll name it here.
Where it's kept
On a computer we run ourselves, in India. Documents, recordings and videos are kept as files on it. We're moving to a server in India with encrypted storage and backups, and we'll update this page when we do.
Who sees your child's record
Everyone you add to your family in siya sees everything about your child, and can add to it. Nobody else does, unless you share something yourself: an emergency card link or a video link. Those stop working when the time runs out, or when you stop sharing.
Playground groups happen on WhatsApp, where members see each other's phone numbers. siya never shares your number anywhere else.
How long we keep it
For as long as your family uses siya. When you delete your family's data, it's removed from siya straight away. There are no backups yet. When there are, we'll say here how long they're kept.
We delete a waitlist entry whenever you ask.
Your choices
- Download everything: Profile, then Account, then Download everything. You get a ZIP of your child's record and every file you added.
- Delete everything: Profile, then Account, then Delete everything. It removes every entry and file, and signs your family out.
- Correct something: change it in the app, or write to us.
- Ask what we hold, or withdraw your consent: write to us.
- Complain: write to us first. If we don't put it right, you can go to the Data Protection Board of India.
Children
siya is about children, but children don't use it. A parent adds their child's information and agrees to siya keeping it.
Cookies
One cookie keeps you signed in. Your choice of light or dark screen is kept on your own phone. There's no tracking and no advertising.
Changes to this page
We'll date every change here. If a change matters, we'll write to every family before it happens.
Last updated 15 Sep 2026.